What to do when your ERP implementation fails

ERP software has become the port of call for businesses to manage and organise their company more effectively and efficiently. But what if it fails?

02.11.16


ERP software has become the port of call for businesses to manage and organise their company more effectively and efficiently. Enterprise Resource Planning (ERP) can often completely transform a businesses standard processes and streamline the organisation, which is why it's vital to implement it correctly and ensure that the ERP system is used to its full potential. If not executed right, there are several things to address to get you back on track.

Diagnose the fault

If your ERP system is failing, it's worth attempting to diagnose why. Assessing the software with your business objectives and goals in mind can help to find errors or weak points in the system. It may simply be that steps were missed in order to preserve budget, or, lack of staff training resulted in human error.

Restructure the system

Once you have a good idea of the fault that is causing the ERP to fail, you can restructure and reorganise the project to solve these issues. This may take some time in order to reorganise the software, but, if done correctly, it will save you time and money in the long run. It's important to ensure that the staff implementing the software are doing so correctly and have had sufficient training.

Consult an ERP expert

It can be difficult to notice errors and restructure a system if you have spent a considerable amount of time implementing the software a certain way. An ERP expert can offer an outsider's opinion and may be able to spot minor errors that your team have missed. Consulting with an ERP expert will also provide valuable advice and offer the best course of action to resolve the faults without too much of a dent in your time and budget.

ERP Support

In order to avoid failure from the offset, it's advised to choose an ERP software provider that offers support and account management that you can consult with should an error occur. With continual support and back up, you can implement the Enterprise Resource Planning Software correctly and efficiently from the beginning.

Perfect Dynamics are here to make ERP easy for you and your business. Whether we've implemented your software or not, we're on hand to help you get back on track. 

Email us today on getintouch@perfectdynamics.co.uk or give us a call on +44 (0) 33 022 02627.

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