How can I improve customer retention?

Improve customer retention with Microsoft Dynamics


With CRM software such as Microsoft Dynamics 365 for Sales and Marketing, you benefit from the ability to identify, track, and sell more to existing customers who are most likely to become your long-term source of revenue.

80% of your company’s future revenue will come from just 20% of your existing customers*

Is your business struggling with customer retention? How could you improve on the following:

  • Scheduling sufficient time with customers
  • Personalising sales and marketing efforts
  • Rewarding your most profitable and loyal customers
  • Keeping in touch with customers
  • Understanding the true needs of your customers
  • Delivering brilliant customer service

You can use the insight your customer relationship management software provides to keep customers happy and loyal, to discover more – download our free guide today.

*Source: Gartner Group Statistics

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