Microsoft Dynamics 365 for Marketing

Capitalise on customer relationships

Give your people the tools they need so they can find and nurture more sales-ready leads by sharing one source of sales and marketing information through a connected, automated solution for smarter decision making that maximises your marketing ROI.

Turn prospects into business relationships with Microsoft Dynamics 365 for Marketing. 

Prioritise quality leads

Beat your biggest Marketing challenges

Microsoft recognises the most difficult Marketing feats and have committed themselves to helping its customers generate a continuous stream of quality leads to help them become bigger, stronger and more successful. With Microsoft Dynamics 365 for Marketing, you can access the right kind of functionality to generate leads with more ease, consistency and success.

Enable your entire Marketing team to make the shift from reactive to proactive by helping them accurately anticipate customer needs, uncover relevant insights and personalise interaction across all touchpoints. 

By aligning your Sales and Marketing activities, you can extract important information quickly and easily, sell faster and more efficiently and make smarter and more informed decisions with useful, up to the minute data to help everyone take action with confidence.

Enhance your marketing strategy

Generate leads across multiple channels

Run multi-channel campaigns to attract more leads from your marketing efforts with Microsoft Dynamics 365 for Marketing. With powerful functionality, you can create professional emails, landing pages and surveys using simple drag and drop design tools and configurable templates. You can also target the right leads by integrating your LinkedIn account to maximise ROI and organise events and webinars to generate more leads, strengthen relationships and win more deals.

Bring in more business by making the most out of real-time information so you can create relevant, perfectly timed messages and analyse campaign results to build profitable long-term relationships. Enable your marketing team to develop a deeper understanding of every lead with 360-degree insight, guide every buyer through a customer journey based on their buying habits and prioritise leads by setting up lead scoring models and sales readiness goals to increase profits.

Attract attendees, organise events and improve event experiences by managing webinars and events with an easy to use portal embedded within Dynamics 365 for Marketing. Your Marketing team can also review attendance history across all previous events to generate and nurture more leads to strengthen more relationships.

Organise your team to generate more leads, strengthen relationships, and close more deals.

Deliver a personalised experience

Target audiences with customer intelligence

Analyse your customer’s demographics, purchase history, and interactions to deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analytics.

Be more engaging with customers by tailoring interactions according to their demographic, purchase history and previous contact with your team. With a customer relationship management (CRM) solution like Microsoft Dynamics 365 for Marketing, you can deliver personalised, relevant customer content, target your marketing resources correctly and come together purposefully and achieve more.

Make your business smarter.

How will your business benefit from Microsoft Dynamics 365?

Dynamics 365 breaks down the silos between CRM and ERP which is powered by data and intelligence, and helps capture business opportunities. Start your digital transformation with Microsoft Dynamics 365 and only start with the applications you need.

End-to-end applications that work great together on their own or together.

Sales

Meet customers ever rising needs by going beyond sales force automation with Microsoft Dynamics 365 for Sales, enabling you to better understand customer needs, engage more effectively, and win more deals.

Customer Service

Customers want quick, relevant answers on any channel, on the go. Stand out from the crowd with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalised service and adds value to every interaction.

Field Service

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Talent

Today's employees want to work for companies where they can do their best work, demonstrate impact, and drive career growth. Dynamics 365 for Talent enables exceptional experiences across employee attraction, engagement, development, and retention.

Project Service Automation

Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience.

Finance and Operations

Grow your small to medium-sized business by connecting people and processes with a single system that has intelligence built in—making financial management, sales, service, and operations easier.

Retail

Unify digital, in-store, and back office operations to personalise customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

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